When a Parent has raised an issue to yourselves, the following is required to aid Lazy Slippers in resolving the issue sooner.
- Full Description of issue, including any specifics criteria such as Parent name or Child name.
- Date and Time of the issue.
- What version on the Lazy Slippers App is being used?
- What is make of Phone being used?
- What Version on software in a Phone (e.g. iOS 11 or Android 27)?
We would also like if possible:
The ticket will get rejected if the required details are not specified.